CANCEL allows you to cancel a currently pending request for help.
Syntax: CANCEL
Examples:
/msg HelpServ CANCEL
CLOSE
Close the help request from the given nick. The user will be notified that their request was closed.
Syntax: CLOSE <nick> [reason]
Examples:
/msg HelpServ CLOSE Grue It is now no longer pitch dark.
HELPME
HELPME allows you to easily request help from the network staff. This works more like an alert than a ticketing system.
Syntax: HELPME [topic]
Examples:
/msg HelpServ HELPME
/msg HelpServ HELPME I need help with registering a channel.
LIST
LIST lists all currently open help requests.
Syntax: LIST
Examples:
/msg HelpServ LIST
REQUEST
REQUEST help from network staff. This works much like a bugtracker or helpdesk ticketing system. Please be patient while your request is considered by network staff.
Syntax: REQUEST <topic>
Examples:
/msg HelpServ REQUEST I need help with a vHost.
SERVICES
SERVICES allows you to view a list of all services running on the network so you can choose one to message and get more help.
Syntax: SERVICES
Examples:
/msg HelpServ SERVICES