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HelpServ

CANCEL

CANCEL allows you to cancel a currently pending request for help.

Syntax: CANCEL

Examples:
/msg HelpServ CANCEL

CLOSE

Close the help request from the given nick. The user will be notified that their request was closed.

Syntax: CLOSE <nick> [reason]

Examples:
/msg HelpServ CLOSE Grue It is now no longer pitch dark.

HELPME

HELPME allows you to easily request help from the network staff. This works more like an alert than a ticketing system.

Syntax: HELPME [topic]

Examples:
/msg HelpServ HELPME
/msg HelpServ HELPME I need help with registering a channel.

LIST

LIST lists all currently open help requests.

Syntax: LIST

Examples:
/msg HelpServ LIST

REQUEST

REQUEST help from network staff. This works much like a bugtracker or helpdesk ticketing system. Please be patient while your request is considered by network staff.

Syntax: REQUEST <topic>

Examples:
/msg HelpServ REQUEST I need help with a vHost.

SERVICES

SERVICES allows you to view a list of all services running on the network so you can choose one to message and get more help.

Syntax: SERVICES

Examples:
/msg HelpServ SERVICES

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